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Return and Exchange

Return Policy

At FASCHINO, we strive to ensure your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return and exchange process.

Eligibility for Returns

  1. Items must be returned within 30 days from the date of receipt.
  2. Items must be in their original condition, unworn, unwashed, and with all tags attached.
  3. Final sale items cannot be returned or exchanged.

Process for Returns

  1. Visit our contact page on the FASCHINO website.
  2. Enter your name, email address, subject. Please include your order number and reason for return in the message field. Our support team will respond to you as soon as possible.

Refunds

  1. Once we receive your returned items and confirm they meet the return criteria, we will process your refund.
  2. Refunds will be credited to your original method of payment within 10-14 business days.
  3. Shipping fees are non-refundable unless the return is due to a defect or error on our part.

Exchanges

  1. To exchange an item, please follow the return process and place a new order for the desired item.
  2. The new order will be processed and shipped separately from your return.

Gifts

  1. If you are returning a gift, please contact our customer service team for assistance.
  2. We can provide a gift card for the value of the returned item, which can be used for future purchases.

Contact Information

If you have any questions or need further assistance, please contact our customer service team at Our Email.

This policy ensures clarity and ease for your customers while maintaining the same standards as the original FASCHINO policy. If you need any further modifications or additional information, feel free to ask.